How to cancel your membership

You can cancel any time yourself. You do not need to contact us.

1. Sign in to the learning app and open the You tab.
2. Find Membership, which shows your plan, your next payment and its amount, and choose “Cancel membership”.
3. Choose “Cancel membership” again to confirm. A question asks why you are leaving; it is optional, so you can skip it.

You keep access until the end of the period you paid for. The screen confirms the date your access ends, Membership then says “cancelled” with that date, and we email you a confirmation. You are not charged again.

You can also cancel on Stripe’s page: choose “Payment details” under Membership.

Cancelling does not refund a payment. If you are within 30 days of a payment and want your money back, see “How to request a refund”.