How to request a refund

30-day refund: ask within 30 days of a payment and get it in full. A refund ends your membership at once.

There is no refund button in the app yet. Send a request instead:

1. Open the contact form in the Help Centre and choose the topic “Refund”.
2. Use the email you gave at checkout. When you choose Refund, an optional box appears: add the checkout email or an invoice number there.
3. Send it. We reply by email.

Ask within 30 days of the payment you want back. A refund returns that payment in full to the card you paid with. How soon your bank shows it is up to your bank.

A refund also ends your membership at once. See “What happens after a refund”.