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Level 2: Field track · Tech

Build AI assistants and chatbots: a practical course

Build assistants, chatbots and simple agents without heavy code.

Overview

Is it right for you?

Who it’s for

People who want to build a working assistant or chatbot for a team or a business, without heavy code.

Before you start

Unit 1 of Practical AI for Work (Foundations), which is free, and a membership.

What you’ll be able to show

  • Write a build plan in three numbered steps for a tested FAQ assistant for a real or imagined business.
Curriculum

Every lesson, in order.

Each one has a short video with captions, quick checks and practice on a live AI.

6 lessons · 60 minutes · 2 units

  1. 1Assistant foundations
  2. 2Build and ship

Unit 1: Assistant foundations

Instructions, knowledge files and tools: the three parts of every assistant and agent.

  1. The three parts of an assistant10 minWrite the instructions for a custom assistant that has a role, an audience and clear limits.
  2. Knowledge files: give it your facts11 minPrepare a knowledge file and write the rule that makes an assistant answer only from it. Terms: grounding, knowledge file.
  3. Tools and agents, explained simply10 minChoose which tools an agent may use for a job and which actions need a person to approve. Terms: agent.

Unit 2: Build and ship

Build a no-code FAQ chatbot, test it, add guardrails and plan your launch.

  1. A no-code FAQ chatbot for a business10 minWrite the question list and answer rules for a no-code FAQ chatbot.
  2. Test it and add guardrails10 minWrite a test set of questions and the guardrail rules that fix the failures it finds. Terms: test set, guardrail.
  3. Project: ship a tested FAQ assistantProject9 minWrite a build plan in three numbered steps for a tested FAQ assistant for a real or imagined business.

Your certificate.

Building AI Assistants & Chatbots is a certificate of completion with your name, a date and a number, and a public link anyone can use to check that it is genuine. You earn it when every lesson, including the project, is done. It is not accredited.

Price and access.

This track is part of membership.

  • Monthly$38.95every 4 weeks
  • Quarterly$94.85every 12 weeks

For every unit, track and certificate. 30-day refund.

Questions about this track.

How long does the AI Builder: Agents & Chatbots track take?

6 lessons of about ten minutes each, 1 hour of lessons in all. You go at your own pace, on a phone or a laptop.

What do I need before I start?

Unit 1 of Practical AI for Work (Foundations), which is free, and a membership.

What does it cost?

This track is part of membership. Membership is $38.95 every 4 weeks or $94.85 every 12 weeks, for every unit, track and certificate. 30-day refund.

Is the certificate accredited?

No. Building AI Assistants & Chatbots is a certificate of completion with your name, a date and a number, and a public link anyone can use to check that it is genuine. You earn it when every lesson, including the project, is done. It is not accredited.

Keep exploring.

Then a capstone for your role

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    4 lessons · 30 min

  • Business owner

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    4 lessons · 30 min

  • Freelance

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    Package an AI service, find clients and deliver it professionally.

    4 lessons · 30 min

  • Career change

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    Build a portfolio and a plan to move into an AI-heavy role.

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Other field tracks

Your first lesson takes ten minutes.

Start Unit 1 free

Unit 1 is free. No card needed.