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Level 2: Field track · Office & admin

AI for operations: a practical automation course

Document processes, automate routine work and keep it reliable.

Overview

Is it right for you?

Who it’s for

Office, admin and operations staff who run the same processes every week.

Before you start

Unit 1 of Practical AI for Work (Foundations), which is free, and a membership.

What you’ll be able to show

  • Create a complete, safe automation plan for one real process that you could hand to a teammate.
Curriculum

Every lesson, in order.

Each one has a short video with captions, quick checks and practice on a live AI.

6 lessons · 59 minutes · 2 units

  1. 1Automation foundations
  2. 2Build and run

Unit 1: Automation foundations

Choose, document and describe workflows before you build them.

  1. Pick the right task to automate10 minChoose which of your recurring tasks is worth automating, using four simple tests.
  2. Turn messy notes into a clear procedure10 minWrite a prompt that turns rough notes into a step-by-step procedure with owners and checks. Terms: standard operating procedure.
  3. Trigger, steps, result10 minDescribe any workflow as a trigger, a list of steps and a result before you build it.

Unit 2: Build and run

Build a safe email workflow, make it reliable and plan your own.

  1. Sort the shared inbox10 minDesign an email-sorting workflow with clear categories, a fallback and a person who reviews it. Terms: fallback.
  2. Make automations reliable and safe10 minAdd error handling, a human check and a privacy rule to a workflow plan. Terms: human-in-the-loop.
  3. Project: your automation planProject9 minCreate a complete, safe automation plan for one real process that you could hand to a teammate.

Your certificate.

AI for Operations & Automation is a certificate of completion with your name, a date and a number, and a public link anyone can use to check that it is genuine. You earn it when every lesson, including the project, is done. It is not accredited.

Price and access.

This track is part of membership.

  • Monthly$38.95every 4 weeks
  • Quarterly$94.85every 12 weeks

For every unit, track and certificate. 30-day refund.

Questions about this track.

How long does the AI Operations & Automation track take?

6 lessons of about ten minutes each, 0.5 hours of lessons in all. You go at your own pace, on a phone or a laptop.

What do I need before I start?

Unit 1 of Practical AI for Work (Foundations), which is free, and a membership.

What does it cost?

This track is part of membership. Membership is $38.95 every 4 weeks or $94.85 every 12 weeks, for every unit, track and certificate. 30-day refund.

Is the certificate accredited?

No. AI for Operations & Automation is a certificate of completion with your name, a date and a number, and a public link anyone can use to check that it is genuine. You earn it when every lesson, including the project, is done. It is not accredited.

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Other field tracks

Your first lesson takes ten minutes.

Start Unit 1 free

Unit 1 is free. No card needed.